In the realm of care services, the voice and opinions of those in supported living are often underrepresented when it comes to hiring new support workers. However, times are changing, and organisations like New Beginnings NE Ltd and Ngage NE Ltd are leading the charge by recognising the importance of involving individuals in supported living in the hiring process. Through their innovative approach, these organisations are providing bespoke training to empower individuals to interview their own potential support workers effectively. Let’s explore why this shift in paradigm is so crucial and hear from those who have benefited from this progressive training model.
Breaking Barriers and Embracing Inclusivity:
Traditionally, individuals in supported living have had limited control over the recruitment process, with decisions often made solely by management. However, New Beginnings and Ngage are challenging this status quo by fostering a culture of inclusivity and giving a voice to those who rely on support services. By involving individuals in the hiring process, these organisations are ensuring that support workers are chosen based on their compatibility, skills, and ability to connect and meet the unique needs of those they support.
Personal Testimonials:
Jorden, Tracey, Kelly, Vicky and Sid are among the individuals who have had the opportunity to participate in the bespoke training provided by New Beginnings and Ngage. They have been equipped with the necessary skills and knowledge to actively engage in the interview process, enabling them to assess potential support workers effectively.
Kelly expresses her gratitude, stating, “Being involved in the hiring process has given me a sense of ownership and empowerment. I can now help shape the support I receive.”
Sid shared his story about the staff that support him, “Some of the staff that have supported me over the years have been around so long they’re almost like family to me. I would like to hire new support workers that want to stay in the job long-term”.
Jorden enjoyed interviewing the New Beginnings head office staff as they roll-played support worker interviewees. “They all did great and I would probably hire them based of the answers they gave”.
Expanding the Training Model:
The success of this training approach is undeniable, and it should be implemented across all care services in the third sector. By including individuals in supported living in the interview process, organisations can ensure a better match between support workers and the individuals they assist, ultimately enhancing the quality of care provided. This model fosters trust, mutual respect, and a stronger sense of community within the care environment.
Rachel Spencer, Ngage Manager, shares her insights: “Empowering individuals in supported living to have a direct say in the hiring process has proven to be transformative. It not only enhances the support worker selection, but it also boosts the self-esteem and confidence of individuals, affirming their sense of agency and value within the community.”
Conclusion:
New Beginnings and Ngage have taken a bold step towards revolutionising the way support workers are hired within supported living and the care sector. By offering bespoke training and involving individuals in supported living, they have paved the way for a more inclusive and person-centered approach to care.
It is high time that other organisations embrace this progressive model, recognising the invaluable input and expertise that individuals in care or supported living bring to the hiring process. Together, we can create a future where everyone’s voice is heard, respected, and actively involved in shaping the care and support they receive.
If you would like to find out more information about this approach to hiring support workers please email Rachel.Spencer@nbneltd.co.uk for more information.
If you would like to apply for a position as a support worker for New Beginnings please apply via the New Beginnings website.
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